Why the facilities team might be dreading your next design upgrade.

The facilities team is going to be the one who speaks up and says, "This is going to be hard to maintain. This is going to be costly to maintain. It's going to require extra knowledge to maintain."

On the owner side, that's where the conversation leans toward: "We all understand this is going to be a long-term investment. It's going to generate revenue because our employees are going to be more productive because of the environment they're in."